Stefanie Best

Stefanie Best currently serves as a Senior Client Experience Analyst at COUNTRY Financial® since January 2023, following a departmental restructuring. Prior to this role, Stefanie held several positions at Huntington National Bank from July 2018 to December 2022, including Client Experience Insights Supervisor and Lead CX Analyst, focusing on action planning and customer experience data synthesis. Academic experience includes roles as a Lecturer and Graduate Associate at The Ohio State University, where Stefanie taught various communication courses. Earlier work includes serving as a Resident Assistant at the University of Delaware and internships at Girl Scouts of the Chesapeake Bay and Senior Care Group, LLC. Educational qualifications include a Ph.D. coursework in Communication from The Ohio State University, a Change Management certificate from Cornell University, a Master of Arts in Communication from The Ohio State University, and a Bachelor of Arts in Mass Communication/Media Studies from the University of Delaware.