Erika Sloan

Erika Sloan is an experienced banking professional with a strong background in customer service and operational management. Currently serving as a Customer Service Team Lead at Countybank since January 2021, Erika has previously worked as a Member Services Representative at Emerald Credit Association Federal Credit Union from February 2017 to January 2021. Responsibilities included managing bank processing transactions, vault management, record management, training new employees, and facilitating customer service excellence. Erika holds a Bachelor of Business Administration in Management from the University of South Carolina Aiken and is pursuing an Associate of Arts in Business Administration with a concentration in Accounting from Piedmont Technical College, expected to complete in December 2024.