Leonardo Riviello

Leonardo Riviello is an experienced professional with a diverse background in technical support and design management. Currently serving as Associate Manager and Technical Support Team Lead at Coupa Software since April 2017, Riviello has held various roles, including Assigned Support Engineer and Technical Support Engineer. Prior to this, Riviello worked at MTI / Apple as a Tech Support Contact Center Agent, emphasizing customer support and mentoring new hires. Riviello's earlier experience includes IT Technical Support at HP, where responsibilities encompassed training and troubleshooting. Additionally, Riviello managed the Design Department at META Costruzioni, focusing on design and production process coordination. Educational credentials include a Certified Diploma in Project Management and a Bachelor of Architecture degree, complemented by an advanced degree in Art and Interiors Design.