Matthew Cross

Matthew Cross currently serves as the Director of Innovation - Supply Chain Solutions at Coupang, starting in August 2023. Prior to this role, Matthew Cross spent nearly seven years at Amazon, where various positions included Head of IDC, NA, and multiple program management roles focusing on pharmacy automation technology, operations integration, and central operations. Key contributions at Amazon involved managing teams responsible for technology integration, developing operational dashboards, and optimizing routing and scheduling processes. Earlier experience includes roles at UPS as an Air Industrial Engineer and Supervisor, where Matthew Cross managed volume projections and operations. Matthew Cross holds a Bachelor of Arts in Political Science/International Affairs from the University of California, Riverside.