Tracy Hsiao

Tracy Hsiao is an experienced professional in operations and finance within the e-commerce and manufacturing sectors, currently serving as a Director at Coupang since August 2023. Previously, Tracy held various leadership roles at Wayfair from March 2017 to August 2023, including Associate Director of Supplier Inventory Management and Associate Director of Asia Partner Solutions Operations, where significant achievements included expanding a global ops team and developing operational strategies for international suppliers. Prior experience includes serving as Senior Business Operations Manager at Bluesmart, where Tracy implemented an ERP model and optimized customer service operations, and as an MBA Finance Intern at General Motors, focusing on inventory finance strategies. Tracy's career began at Toyota Motor Asia Pacific as a Senior Analyst in manufacturing and operations finance. Tracy holds an MBA from MIT Sloan School of Management and a BBA in Finance from National Taiwan University.