Jade Wang is a seasoned professional with extensive experience in user success and platform management, currently serving as the Director of Platform Services at Coursera since August 2015. In this role, Jade leads a team focused on delivering intelligent, data-driven solutions to enhance user experiences and ensure operational excellence. Previous roles at Coursera include Senior Manager and Manager in Platform Services, emphasizing strategic development and high-quality technical support for learners. Prior experience includes positions at Google, Clever Sense, Stanford University, and Breakthrough Collaborative, showcasing a strong background in community management, education, and research. Jade holds a Master’s and Bachelor’s degree in Earth Systems from Stanford University.
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