James Tyack

Senior Engineering Manager - Learner Success (in-course Learning & Generative AI Tutor)

James Tyack is an experienced engineering manager currently serving as Senior Engineering Manager at Coursera since November 2019, where the focus includes enhancing the Core Learner Experience and developing a Generative AI Coach solution. Previous roles include engineering management positions at PagerDuty, where leadership involved growth engineering and strategic integrations, and Zignal Labs, overseeing a social media intelligence platform. Prior experience spans positions at Health Market Science, Elsevier Science, Jacobs Rimell Ltd, LogicaCMG, and Siemens AG, with a strong background in software engineering and project management. James holds a BSc with 1st Class Honours in Software Engineering from Nottingham Trent University and is pursuing an MBA at Gies College of Business, University of Illinois Urbana-Champaign.

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