Rossa O'Brien

Rossa O'Brien is a seasoned Business Analyst currently working at Courts Service since July 2023. Previously, Rossa served as CX Product Operations Manager at Dropbox from October 2018 to May 2023, where responsibilities included managing relationships between engineering and product teams, driving product roadmap planning, and utilizing data analysis tools for customer insights. Rossa's experience also includes roles as Product Owner, Python Developer/Scrum Master, and Senior System Test Engineer at Ammeon and Anam Mobile, where skills in agile methodologies, automation, and complex troubleshooting were honed. Earlier roles as Technical Consultant and Integration Engineer involved collaboration with major telecommunications companies. Rossa holds a Bachelor of Science in Physics from University College Dublin.