Macy Cudd is a seasoned professional with over five years of experience in multi-modal transportation and customer operations. Currently serving as the Senior Manager of Customer Operations at Covenant since January 2024, Macy has fostered a customer-centric approach that aligns with the company’s mission. Previously, Macy held roles as a Customer Experience Manager and Account Manager at Covenant Transport Services, as well as Lead Bartender at Smokey Bones Bar & Fire Grill. Macy earned a Bachelor of Science in Business Administration with a focus on Finance and Marketing from The University of Tennessee at Chattanooga in 2018.
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