Sahar Ibrahim is an experienced professional in customer communications and immigration consultancy with a diverse background in the aviation industry. Currently serving as the Manager of Customer Communications for Network Operations Control at Metrolinx since October 2022, Sahar is responsible for overseeing customer communication channels during major incidents. Additionally, Sahar founded Alexandria Immigration Services in January 2023, providing personalized immigration assistance in Ontario. Previous roles include Training Specialist at Air Canada, Manager of Development and Performance at WestJet, and various leadership positions at Emirates Airline, where responsibilities encompassed training, operational management, and customer service excellence. Sahar holds a Graduate Diploma in Immigration and Citizenship Law from Queen's Law and additional qualifications in Aviation Security Management and Education.
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