Mark Hennessy recently retired as an IBM vice president responsible for all aspects of IBM's North America business in the retail, consumer products, and travel and transportation industries. He was previously a general manager of IBM Global Business Partners, as well as vice president and chief information officer for IBM. Through his career, Mark has held a diverse series of general management positions with responsibility for North America, Asia, and global business units. A graduate of Boston College, Mark earned a B.A. in economics in 1980. In 1990, he earned a Master of Business Administration from the University of Chicago. Mark and his wife, Tracey, live in Westport, Connecticut, and have two children. Mark was instrumental in creating our Covenant House site in Chicago and is serving as the first chair of that site’s board of directors.