Herman Middlebrooks

Herman Middlebrooks is an experienced professional with a diverse background in customer service, security, and municipal management. Currently serving as a Customer Service Agent at Voya Financial since March 2021, Herman builds relationships with customers and educates them on retirement plans while delivering exceptional service. Concurrently, Herman works as a Security Guard at Covenant Living Communities and Services, ensuring the safety of residents and staff. Previous roles include Senior Security Specialist at Global Security, Security Specialist at ESPN, and Security Officer at Securitas. Herman also has extensive experience in municipal governance, having served as Town Manager for the Town of Berlin, where responsibilities included managing a $60 million budget and overseeing personnel and policy development. Education includes multiple degrees in Public Administration and Political Science from Georgia Southern University.