Ian Black is an experienced professional in transformation and business operations, currently serving as the Head of Transformation at Coventry Building Society. Previous roles include Head of Practice & Business Operations - Change and Head of Customer Service at the same organization. Ian has also contributed as a Principal Consultant at Glenbrook Management Limited and held significant positions at Veolia Water as a Business Improvement Manager / Senior Project Manager, VA Tech Wabag Ltd. as a Project Manager, and BIP Specialty Resins Ltd. as a Process Technologist. Ian Black possesses an MBA in Business Administration and Management from Loughborough University and a Bachelor's Degree in Industrial Chemistry from Cardiff University.
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