Holly Rafuse

Holly Rafuse is an experienced professional in business value advisory and vendor management, currently serving as a Business Value Advisor at Coveo since September 2025. Prior to that, Holly held various managerial roles at SSENSE from August 2023 to September 2025, overseeing technology and transformation as well as outsourcing operations with a focus on BPO vendor management and fostering global partnerships. Previous experiences include roles at Koalafi, where Holly managed fintech vendor relationships and optimized customer service teams, and at Webrunner Media, where Holly enhanced customer experience and partnership growth. Academic qualifications include a Bachelor of Arts in Anthropology from Memorial University, a business certificate from Chonnam National University, and a certificate in French Language and Culture from McGill University.