Michelle Gervais

Michelle Gervais is an experienced professional currently serving as an Account Based Marketing (ABM) Specialist at Coveo since July 2023. Prior to this role, Michelle worked at Lightspeed Commerce from April 2021 to July 2023, where responsibilities included overseeing implementation as an Implementation Consultant in Retail Professional Services, and providing onboarding and training as a Product Specialist. Earlier career experience includes roles at TD as a Personal Banking Associate and Customer Experience Associate, where exceptional customer service and achieving financial goals were key focuses. Michelle began the career at Whistler Blackcomb as a Retail Salesperson. Academic credentials include a Bachelor of Commerce in International Business and Business Technology Management from Concordia University, ongoing studies towards a second Bachelor of Commerce in International Business at the University of South Australia, and a DEC in Commerce from Dawson College.