Mila Mae Jamolangue

Mila Mae Jamolangue is a seasoned professional in customer success and support management, currently serving as a Senior Customer Success Manager at Coveo since May 2024. Prior to this role, Mila held the position of Manager of Customer Support at Higher Logic from December 2021 to October 2023, where responsibilities included leading a support team, collaborating on product enhancements, and advocating for customer needs. Mila’s experience also encompasses a tenure as a Customer Success Manager at Vanilla Forums, focusing on customer onboarding and retention strategies, as well as over a decade at Convergys in various management roles that involved client interactions, operational management, and staff training. Educational background includes a BA in Political Science from the University of the Philippines and additional studies at Cégep de Rosemont and McGill University.