Jessica Gomez Ruiz

Jessica Gomez Ruiz is an experienced professional in customer operations and claims management, currently serving as a Senior Associate and Global Customer Service Manager at Cover Genius since June 2015. Expertise includes setting and tracking sales and customer service targets, building scalable processes, and managing complex claims escalations across regions. Previously, Jessica held roles as Claims Manager and Sales and Customer Service Manager at Cover Genius, and gained experience in market development and team leadership as Partnerships Manager at 1001pneus and Account Manager at Autodata. Educationally, Jessica holds a Licentiate degree in Tourism from the University of Valencia.