Nastassya S.

Nastassya S. is an accomplished professional with extensive experience in customer service and operations management across several industries. Currently serving as Senior Director of Customer Service at Covercraft Industries, LLC since May 2023, Nastassya leads customer service initiatives for a premier manufacturer of protection products. Previous roles include Senior Manager of Customer Success at Shutterfly and Manager of Customer Service Enablement at Snapfish, where management of customer experience and operational efficiency were key focuses. Nastassya's background also includes positions at Aurasma, KNTV- Keynews Television, and KGO-TV. Nastassya holds a Leadership Principles Certificate from Harvard Business School Online and a Bachelor's degree in Politics from the University of California, Santa Cruz.