Ophelia Cooper is an experienced professional with a diverse background in customer service, security, and non-profit leadership. Currently serving as a Customer Service Sales Representative at Covered California since July 2019, Ophelia assists consumers in obtaining health and dental insurance and manages eligibility calculations and data entry. Additional roles include Customer Service Representative at United Pacific, Security Professional at Allied Universal Security Services, and Store Cashier at Burlington Stores, Inc. as of 2018. From 2012, Ophelia has been the President of a self-employed non-profit organization. Educational credentials include certificates in Human Resources Management from Cosumnes River College and Early Childhood Education from Sacramento City College, as well as training in Electrical and Electronics Engineering from Wyotech-West Sacramento.
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