Benjamin Cross is an experienced data analytics professional with a Bachelor of Business Administration in Managerial Science from Georgia State University. Currently serving as a Data Analysis Manager at Cox Communications since November 2018, Benjamin has successfully developed models that improved problem resolution speed by 30%. Previous roles include Database Developer at UPS, where reporting processes and data management were enhanced, and CISCO Solutions Analyst at SMS Systems Maintenance Services, where cost-saving opportunities were identified for clients. Additional experience encompasses data analysis and reporting at Hitachi, production control at Innovative Candy Concept, pricing analysis at Bagcraft Papercon, and various technical roles, demonstrating a strong capability in data aggregation, efficiency improvements, and cross-departmental collaboration.
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