Susan Harris

Susan Harris is an accomplished professional with extensive experience in engineering operations and information technology, currently serving as Engineering Operations Manager at Cox Communications since 2013, where responsibilities include aligning processes and managing operational readiness for new services and product launches. Prior to this role, Susan held various positions at Comcast from 1998 to 2012, progressing from Program Manager to Director of IT, where leadership encompassed critical billing systems and technology support for a large subscriber base. Earlier experience includes executing project management and process improvement initiatives during tenure at MediaOne and Sprint Communications, demonstrating a strong background in technology implementation and compensation systems design. Susan holds a degree from Mercer University.