John Fasanella joined CoyoteWorks Technologies Inc. in December 2014, as the company's Banking, Merger and Acquistition Leader. John brings over 30 years of Retail Banking Operations, Administration and Regulatory experience. He provides clients with effective execution processes to help them integrate and consolidate business operations.
John has held numerous senior level positions for leading national and multi-national banks where he was responsible for the execution of programs in mergers and acquisitions, business integration and divestitures, operation consolidations and management of banking administration and operations.
He was selected by the NY State Dept. of Financial Services and the FDIC to manage a troubled community bank. John acted as an Independent Administrator and Interim COO as a result of a Consent Order imposed by the Regulatory Agencies, requiring an immediate corrective program.
John provided leadership and management in M&A programs at Chase, Citibank, Fleet and NatWest Bank, where he had leading roles in those banks' due diligence process, program strategy and planning, program integration and post merger execution. As a result of this broad experience in M&A programs, John has developed an "M&A Playbook" that provides guidance to clients in all critical areas of the integration process, such as the Client Service Business (Retail and Commercial Customers), Operations, Systems & Technology, Cultural and Customer Experience.
As a Senior level manager at NatWest Bank, John had operational responsibility for over 80 Retail Banking Branches in the NJ Market, as well as the Electronic Banking Multi-channel Delivery unit. He oversaw and managed over ten M&A programs and was responsible for the integration of the operations and systems of the commercial, retail and investment banking business. In addition to this role, John was responsible for the consolidation/selling of branches in overlapped markets and the consolidation of back room operations.
As head of the Retail Banking Operation Group, he was responsible for developing and executing the Retail Banking Branch models called "The Branch of the Future" and "The Paperless Branch" that emphasized sales, services and delivering outstanding customer experience.
John holds an MBA in Finance from Fairleigh Dickinson University and an undergraduate degree in Business Management from St Peter's College.
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