Shoshana Billik

Shoshana Billik has over 25 years of work experience in various roles across different companies. Shoshana currently works at cPanel as a Technical Writer since September 2021, where they previously served as a Linux Technical Analyst for almost a decade. Before joining cPanel, Shoshana worked at the National Council for Eurasian and East European Research as a Program/Information Technology Officer from 2007 to 2011. Prior to that, they were an Information and Communication Technologies Fellow at IREX (International Research and Exchanges Board) in 2004-2005. Shoshana also has experience as a Network Engineer at Computer Sciences Corporation from 1999 to 2004 and as a Systems Control Analyst at Sterling Software Inc in 1999. Shoshana began their career at Wombat Internet Guild as a Technical Support Analyst from 1996 to 1998.

Shoshana Billik obtained a Bachelor of Arts degree in Russian Studies/Information Technology from The Evergreen State College from 1991 to 1996. Shoshana later pursued a Master's degree in Russian, Eastern European, and Central Asian Studies from the University of Washington between 2005 and 2007. Shoshana also obtained certifications in Technical Writing from Bellevue College in June 2013 and CCNA (Cisco Certified Network Associate) from Cisco Systems in 2002. Shoshana also received a certification in UNIX/Linux Administration from the University of Washington in an unspecified year. Additionally, Shoshana holds a Scrum Master certification from the Scrum Alliance, although the specific year and month of obtaining this certification are not provided.