Kim Shaw

Kim Shaw is an experienced account management professional currently serving as an Account Director at CPM UK since July 2017 and as a Senior Account Manager at Cosine since June 2003. Shaw's career began at Integration Services Limited in June 1996 as an Office Administrator, quickly advancing to Office Manager within six months. Following this, Shaw held positions at Vodafone from May 1998 to July 2001, culminating as IT Service Support Centre Team Leader. Shaw's journey at CPM UK began in September 2002, progressing from Contact Centre Team Leader to Senior Client Service Manager by 2017. With a strong foundation in management, customer service, and operational support, Shaw has demonstrated effective leadership and strategic skills throughout a diverse career.