Christopher Mata currently serves as the Commercial Supervisor and Residential Supervisor for the Contact Center at CPS Energy since September 2023. Previously, Christopher held the position of Service Delivery Ops Training Lead at Accenture from June 2021 to September 2023. Christopher's extensive experience in the hospitality industry includes various roles at Marriott International from March 2014 to June 2021, including Manager of Reservation Sales and Customer Care, Training Specialist, Quality Assurance, Sales Chat Advisor, and Regional/Gaylord Sales Agent.
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