College of Physicians and Surgeons of Ontario
Andy Sutherland is an accomplished Senior Technical Writer with extensive experience in creating and managing documentation across various organizations. Currently contracted at the College of Physicians and Surgeons of Ontario, Andy has established an XML-based documentation system and built templates for a new service portal. As the corporate owner and director of Firetail Documentation, Andy promotes high-quality documentation services. Previous roles include contributions at Clear Spider Inc., CIBC, and the Ontario Ministry of Health and Long-Term Care, where Andy developed SOPs, manuals, and technical documentation, optimizing accessibility and standardization. Andy holds a Bachelor of Arts in English Language and Literature from the University of Toronto and has further education from Sheridan College.
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College of Physicians and Surgeons of Ontario
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The College of Physicians and Surgeons of Ontario (CPSO) is the regulatory body that grants licences to qualified professionals to practice medicine in Ontario. CPSO is responsible for setting and maintaining standards, investigating complaints about physicians on behalf of the public, and disciplining doctors found to have committed act(s) of professional misconduct. CPSO has a legislated mandate to ensure quality care is provided by physicians. To learn more about what we do, please visit www.cpso.on.ca For any concerns or questions about the care you’re receiving, please don’t hesitate to contact the Patient and Public Help Centre at 1-800-268-7096 Ext. 603 or Email feedback@cpso.on.ca. Ontario physicians can contact the Physician Advisory Service at 1-800-268-7096 Ext. 606 or inquiries@cpso.on.ca or message us via the Member Portal. Questions about licensing and registration in Ontario? — call 1-800-268-7096 Ext. 617 or visit www.cpso.on.ca/Registration.