We are the Chartered Quality Institute (CQI), the professional body for experts in improving product, project and service quality. Since 1919 we've been championing organisational excellence by setting professional standards for quality management in the UK and globally.

Our purpose is to increase the practice of quality management in all sectors for the benefit of society. Quality management includes: improving products, services, systems and processes, to making sure that the whole organisation is fit and effective. In return, this helps organisations deliver the very best for their consumers and stakeholders.

We’re the only Chartered body that can award Chartered Quality Professional status. With 19,000 members in 100 countries, we support quality management practitioners and, through our International Register of Certificated Auditors (IRCA), auditing professionals.  

Join us on: 

Twitter: CQI @Qualityworld 
Twitter IRCA @IRCAofficial
Facebook: @TheCharteredQualityInstitute 

Enterprise

Professional Services

Quality Assurance

CQI | The Chartered Quality Institute

Vincent Desmond

Fatima Patel

Beth Davies

Josefina Gil Moya

Alexander W.

Rosalind B.

Gareth Kingston

Debbie John

Andrew Lannin

Holly Mulvihill-Clark

Lyndsey Nassim (DipM)

The Quality Assurance and Training team at CQI focuses on enhancing the skills and knowledge of quality management professionals through high-quality educational programs and certifications. This team ensures that training materials meet rigorous standards and are aligned with industry best practices, while also managing online assessments to facilitate continuous professional development. By fostering a strong foundation in quality assurance, they empower practitioners to improve organizational excellence across various sectors.

Quality Assurance and Training

Quality Management and Compliance

Marketing and Communications Team

Finance and Administration

Quality Assurance and Training

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Team members

Other teams at CQI | The Chartered Quality Institute

Quality Management and Compliance

Marketing and Communications Team

Finance and Administration