Craft is a Brazilian multinational company specialized in international cargo transportation, focused on shipment consolidation and negotiation of maritime, air, and land contracts for all parties involved in the logistics chain. Founded in 1997, it operates in 10 countries through 35 offices spread across South and North America. Its scalable solutions optimize and ensure the quality, frequency, and control of each shipment, connecting its 1,100 specialists to global networks specialized by mode. 

Craft is the founder of maritime and land procurement centers in Asia, Europe, and the United States (LP Global and WSL) and is recognized for its close relationships with its customers and partners. The company offers exclusive routes and services that only a neutral intermediary with substantial volume and flexibility can deliver. 

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CRAFT

This department manages customer service functions and operations for both FCL and LCL shipments, ensuring effective communication and support throughout the import and export processes.

Customer Service Operations

This department focuses on generating revenue through direct sales efforts and customer interactions conducted remotely.

Inside Sales

This department manages the processes related to the analysis, coordination, and support of import and export activities.

Import and Export Operations

This department is responsible for generating revenue through the sale of products and services to customers.

Sales Department

This department manages various administrative tasks and financial assistance to ensure the smooth operation of the organization.

Administrative Support

This department handles inquiries and assistance related to customer needs and service.

CRAFT

Org chart

Teams

Customer Service Operations

Inside Sales

Import and Export Operations

Sales Department

Administrative Support

Customer Support

Offices

CRAFT

Org chart

Teams

Customer Service Operations

Inside Sales

Import and Export Operations

Sales Department

Administrative Support

Customer Support

Offices

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