Jared Maddern

Jared Maddern is an experienced hospitality and client operations professional with a strong background in managing customer success and service delivery across various high-profile companies. Currently serving as a Sr. Client Operations Manager at Crafty, Jared leads cross-functional teams to improve efficiency and service consistency. Previous roles include Client Success Manager at Luxury Presence, where effective liaison between clients and the development team was established, and Customer Success Manager at Compass, focusing on client onboarding and engagement strategies. Jared's extensive experience in hotel management includes positions at Trump International Hotel™ Las Vegas and Kimpton Hotel Monaco Denver, where operational leadership and revenue generation were key responsibilities. Jared holds a Bachelor of Science in Hospitality Administration/Management from the University of Nevada-Las Vegas.