Diane G.

Diane G. has a rich and diverse work experience spanning over three decades. Diane started their career at IBM in 1990 as a Field Services Engineer/Team Lead, where they worked for 15 years. After that, they joined Bishop Griffin Funeral Home and Crematory in 2005 as a Crematory Operator/Funeral Director for almost three years.

In 2008, Diane transitioned to Service Corporation International as a General Manager Funeral Home and Cemeteries. During their tenure there, they managed cemeteries and a funeral home as a licensed Funeral Director for nine years.

In 2017, Diane joined Goodwill Industries of Arkansas as a Donation Manager, where they worked for nine months. Later, in 2018, they moved to CRaKN, initially as a Customer Success Manager, and subsequently as the Director of Customer Success since August 2020.

Throughout their career, Diane has showcased their expertise in customer success, funeral services management, and team leadership.

Diane G. has attended the University of Central Arkansas but the specific start and end years are not provided. Diane graduated with certifications such as "Insight Certified Celebrant" from Insight in July 2014. Diane obtained the certification of "Certified Crematory Operator" from the State of Arkansas in January 2010 and became a "Licensed Funeral Director" from the State of Arkansas in July 2009. Additionally, they have obtained various certifications from LinkedIn, including "Build Your Skills In Customer Service," "Confronting Bias: Thriving Across Our Differences," "De-Escalating Conversations for Customer Service," "Leading and Motivating People with Different Personalities," "Teamwork Foundations," and "Customer Service Leadership". The obtained months and years for these certifications range from July 2022 to November 2022.