Erin Knowles is an experienced professional currently serving as a Claims Analyst at Crane Composites since March 2020, where responsibilities include investigating customer complaints and coordinating returns and credits. Prior experience includes roles as a Substitute Secretary and Teacher for Joliet Public Schools District 86, and as an Order Specialist at Creative Converting, providing customer service and order entry support. Erin also founded Partner in a Pinch Concierge Services and worked as a Paralegal at Elder Law Planning, LLC. Additional experience spans various roles at Crane Composites, including Administrative Specialist - Technical and Inside Sales Representative, as well as customer service positions at Jewel-Osco and recreational roles in youth camp settings. Erin holds a BA in Psychology from North Central College and a Paralegal Certificate from The Center for Legal Studies.