Craneware
Clarissa Tonnous is a skilled professional with extensive experience in customer care and healthcare operations. Currently serving as a Customer Care Partner at The Craneware Group since May 2022, Clarissa focuses on customer adoption of solutions and maintains effective communication between internal and external customers. Prior to this role, Clarissa worked at Southeastern Ohio Regional Medical Center for two decades, holding positions as a Contract Reimbursement Analyst, Medical Biller, Registration Clerk, and gaining comprehensive knowledge in contract management and billing processes. Clarissa's career began at Harry & David as a Customer Service Representative. Clarissa earned a Bachelor's of Science in Health Administration from Ohio University-Zanesville Campus and holds a high school diploma from John Glenn High School.
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Craneware
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Craneware (AIM: CRW.L), the leader in automated value cycle solutions, collaborates with all U.S. healthcare providers to plan, execute and monitor value-based economic performance so they can continue to drive better outcomes for the communities they serve. Craneware’s Trisus platform combines revenue integrity, cost management and decision enablement into a single SaaS-based platform. Our flagship solution, Chargemaster Toolkit®, has earned the KLAS No.1 ranking in Revenue Cycle – Chargemaster Toolkit®, has continually earned KLAS recognition in the Revenue Cycle – Chargemaster Management category and is part of our value cycle management suite, which includes charge capture, strategic pricing, claims analytics, patient engagement, revenue recovery and retention, and cost and margin intelligence solutions.