Crawford & Company solves claims challenges through innovation and expertise. 

We are constantly uncovering new solutions to make handling claims easier and more cost effective.  

For 80 years, Crawford has been trusted by brokers, insurers and corporations. We are the world’s largest publicly listed claims management business operating across more than 70 countries.  Our mission is to restore lives, businesses, and communities and this is never more prevalent than following large scale destructive weather events. 

Across Australia, Crawford offers: 

-	Loss adjusting – property, major and complex loss, catastrophe response
-	Third party administration (Crawford TPA is a Lloyd’s accredited provider)
-	Forensic accounting including business interruption expertise
-	Cyber response
-	Managed repair services (Contractor Connection)
-	Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants) 
-	Legal services (HBA Legal)

Crawford is the only provider in Australia to offer services across the entire claim lifecycle – from ‘first notification of loss’ through to litigation where necessary.

We are known for:

	Quality That Sets Industry Benchmarks: expect consistent, quality service, delivered promptly. Crawford’s unique combination of innovation and expertise makes it possible.

	Expertise That is Deep and Eminent: depend on people who understand the industry and your business.

	Digital That Simplifies: gain advanced capabilities that simplify every part of the claims process. Even the most aggravating ones.

With technology and service that feels like you, you can trust Crawford to care for your customers as a seamless extension of your brand.

Are you ready to reimagine your entire claims process with the help of simplified solutions from a partner with almost a century of industry know-how?  Get in touch today.

Crawford & Company Australia Pty Ltd
ABN: 11 002 317 133
AFSL: 530816
Level 3, 324 St Kilda Road, Southbank, 3006



Insurance

Crawford & Company (Australia)

Tim Jarman

Elio Simeone

Lisa Bartlett

James Merchant

Graeme Lay

The Operational Support team at Crawford & Company (Australia) is dedicated to enhancing the efficiency and effectiveness of the claims management process. This multidisciplinary team, comprising IT analysts, regional managers, and security engineers, collaborates to streamline operations, ensuring that all services—ranging from loss adjusting to digital solutions—are delivered seamlessly and responsively. Their efforts contribute to maintaining high-quality service standards, safeguarding data integrity, and enabling innovative solutions that support Crawford’s mission to restore lives and communities.

Operational Support

Claims Adjuster Team

Leadership Team

Operational Support

About

Team members

Other teams at Crawford & Company (Australia)

Claims Adjuster Team

Leadership Team