Tim Issler

Tim Issler is an experienced IT professional with a strong background in service delivery, business analysis, and quality assurance. Currently serving as Director of End User Services North America at Crawford & Company, Tim leads infrastructure delivery platforms focusing on best practices and automation. Previous roles include Sr. Manager of Service Delivery at Crawford & Company, IT Service Management Analyst at Cotiviti, and Sr. Manager of Business Analysis at Verizon Telematics. Tim's expertise encompasses Change Management, Incident Management, and managing cross-functional teams to ensure product quality and effective communication. Educational credentials include a Bachelor's degree in Computer and Information Sciences from Columbia College Chicago.