Deborah C.

Deborah C. is an experienced Instructional Design and Learning Technology Manager at Crawford & Company since December 2009, specializing in project management and instructional design for insurance education across various formats, including e-learning and instructor-led training. In previous roles, Deborah worked as an Instructional Designer, where responsibilities included developing courseware, managing multimedia projects, and ensuring compliance with state education requirements. Prior freelance consulting from January 2004 to November 2009 focused on LMS functionality and e-learning content for insurance claims professionals. Deborah's extensive background began at Allstate from October 1986 to December 2003, managing corporate training needs at the National Claim Training Center and improving employee performance through training programs. Deborah holds a Bachelor of Science in Business Administration, Marketing from the University of Illinois Urbana-Champaign and a Certificate in Instructional Design from the University of Wisconsin-Stout.