Jon Scrase is a seasoned professional with extensive experience in the insurance and investigation sectors. Currently serving as a Regional Field Investigator at Crawford & Company since April 2016, Jon's career includes roles such as Special Investigator at Davies Group Loss Adjusters and Protection Direct Team Leader at RBS, where responsibilities encompassed team management, customer service excellence, and compliance with regulatory standards. Prior roles also include Insurance Services Officer at Bristol City Council and Complaints Quality Assurer at Capita Hartshead, showcasing a commitment to quality assurance and effective claims processing. Jon brings over 10 years of leadership in claims handling and fraud investigation, particularly in household and motor insurance sectors, backed by a foundational education from Soundwell Technical College.
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