Lance Malcolm possesses extensive experience in the insurance industry, currently serving as U.S. President of Contractor Connection at Crawford & Company since September 2013, and previously holding leadership positions including Chief Operations Officer and Vice President. Prior to this, Lance was Vice President of Claims Operations at Citizens Property Insurance from December 2008 to September 2013, and spent over 18 years at Nationwide Insurance in various roles, culminating as Claims Director. Lance has successfully managed multi-line agency operations, significantly increasing annual Net Written Premium. Education includes studies at Valdosta State University and Jacksonville University.
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