Kalle Windefalk

Kalle Windefalk is an experienced professional with a strong background in IT service management and support roles. Currently serving as a Produktägare at Crayon since August 2022, Kalle has previously held positions at Midroc, including KCS Program Manager, where contributions included the development and implementation of KCS strategies, and Service Desk Manager, focusing on self-service strategies and integrations with Zendesk. Kalle's career began with various customer service and technical support roles, highlighting skills in troubleshooting, resource coordination, and project management. Kalle holds multiple certifications, including ITIL Foundation, and has completed several relevant training courses to enhance skills in IT and customer service.