Maricar Castro

Maricar Castro serves as the Support Services Manager at Crayon since October 2023, where responsibilities include developing support desk processes aligned with ITIL and ISO best practices and mentoring team members. Maricar's previous roles encompass a Licensed Financial Consultant at AXA Philippines, a Team Lead at rhipe, and a Customer Service Manager at Travelwifi, showcasing a strong focus on client relations and team leadership. With extensive experience in customer service and financial consultation, Maricar has effectively managed teams, enhanced operational efficiency, and maintained high customer satisfaction levels across various organizations. Maricar holds bachelor's degrees in Physical Therapy from Emilio Aguinaldo College and Saint Jude College, along with a foundation in Secondary and Primary Education.