Cindy Thöle

Cindy Thöle is a seasoned customer success professional with extensive experience in managing customer operations and enhancing client relationships across various organizations. Currently serving as the Customer Success Director at CRB Cunninghams since March 2023, Cindy collaborates with the executive team to drive strategic vision and operational goals, optimize customer journeys, and lead a team focused on revenue growth. Previous roles include Head of Customer Success at FISCAL Technologies, Head of Service Management at GTT, and Service Management Team Leader at Interoute. Cindy has consistently demonstrated expertise in developing customer service policies, managing cross-functional teams, and ensuring customer satisfaction throughout a career that spans over 15 years in various capacities, with a strong educational background in accounting from BPP Education.