Cindy Thöle

Operations Director at CRB Cunninghams

Cindy Thöle is a seasoned customer success professional with extensive experience in managing customer operations and enhancing client relationships across various organizations. Currently serving as the Customer Success Director at CRB Cunninghams since March 2023, Cindy collaborates with the executive team to drive strategic vision and operational goals, optimize customer journeys, and lead a team focused on revenue growth. Previous roles include Head of Customer Success at FISCAL Technologies, Head of Service Management at GTT, and Service Management Team Leader at Interoute. Cindy has consistently demonstrated expertise in developing customer service policies, managing cross-functional teams, and ensuring customer satisfaction throughout a career that spans over 15 years in various capacities, with a strong educational background in accounting from BPP Education.

Location

Bristol, United Kingdom

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CRB Cunninghams

CRB Cunninghams are the UK market leaders, providing their own identity management, cashless catering, and online payment solutions, supported by a national service and support team. CRB Cunninghams’ solutions are used in over 3,000 schools across the UK to help them run efficient and effective meal and nutritional programs as well as providing a cashless solution to aid in the payment of those items, and to help reduce the use of cash, and the issues associated it with We offer industry leading biometric and card based solutions bringing together, Cashless, Library, Print management, Password manager, Locker management, E-Registration, 6th Form Registration, Door Access and On Line Payment provisions. We integrate with many industry partner providers and we offer fully integrated solutions utilising our ID management platform which also offers seamless integration to industry MIS providers.