Christine Winner Ferhat

Christine Winner Ferhat, MBA has a diverse work experience spanning over multiple industries. Christine has worked as a Customer Experience Lead at CRB since 2020. Prior to that, they held the position of a Customer Experience Consultant at T-Mobile from 2017 to 2020, where they conducted primary research, analyzed customer data, and facilitated solution sessions. From 2015 to 2017, Christine worked as a Senior Proposal Manager at Black & Veatch. Christine also served as the Director of Communications at KMM from 2007 to 2015. Before that, they were a Web Editor at Embarq in 2006 and held various roles at Sprint from 2000 to 2006, including Strategic Planner, Proposal Manager, and Communications Program Manager. Christine started their career as an Editor at OECD - OCDE and Contributing Writer at Los Angeles Times. Christine also worked as an English Language Instructor at Ecole de Langues Appliquées. Overall, Christine's work experience includes expertise in customer experience, communications, proposal management, and strategic planning.

Christine Winner Ferhat holds a Master of Business Administration (M.B.A.) degree from Benedictine College. Christine completed their high school education at Bishop Ward High School. For their undergraduate studies, they earned a Bachelor of Arts (B.A.) in French Literature and a Bachelor of Science (B.S.) in Journalism (News/Editorial) from The University of Kansas. Additionally, they obtained Certificats de Langue Française from Université Paris-Sorbonne. Christine Winner Ferhat is also a CXPA Professional Member, certified by the Customer Experience Professionals Association (CXPA), obtained in May 2022.