Stefan Riesel

Stefan Riesel is a Senior Account Manager at CreaLog Software-Entwicklung und Beratung GmbH, with experience in analyzing customer requirements and providing recommendations for VoiceBots and speech portals to optimize the customer interface. Prior to this, Stefan worked as a Consultant at Siemens AG (ICN) in the eBusiness & eCRM sector, specializing in complex solutions such as ACD, CTI, and IVR. Stefan also has experience as an Applikationsspezialist, focusing on the integration and support of Contact Center solutions. Stefan holds a Diplomingenieur degree in Electrical Engineering with a focus on Telecommunications from Fachhochschule Giessen/Friedberg.