Jaroslava Melousková

Jaroslava Melousková has a diverse work experience spanning over five years. Jaroslava began their career at UNIQA, where they worked as a Sales Specialist, specializing in phone insurance sales for auto, property, and travel. Jaroslava demonstrated precise knowledge of the offered products, including exceptions outlined in the general insurance conditions and internal company regulations. Jaroslava'srole involved actively reaching out to clients and utilizing their sales potential.

Afterward, Melousková joined Allianz Worldwide Partners as a Coordinator of Asset Protection and an Insurance Claims Adjuster. Jaroslava was responsible for the liquidation process of extended warranties, which involved written and telephone communication with affected clients, service providers, and other contractual partners. Additionally, Melousková managed the assistance service line for Home Assistance, ensuring comprehensive support for clients in emergency situations.

Jaroslava then transitioned to FORMICA Group, where they worked as a Supervisor. In this role, Melousková led and managed multiple sales teams, overseeing attendance tracking and planning for operators. Jaroslava played a crucial role in building a positive atmosphere and motivating the sales team to achieve results. Jaroslava also collaborated in the recruitment process for new employees.

Melousková later joined MallGroup as a Sales Skills Trainer. Jaroslava participated in the launch of a new project focused on Extended Warranty Sales (telesales). Jaroslava'sresponsibilities included preparing call scripts, implementing sales know-how, creating a team, providing regular feedback and meetings with operators to improve call quality and sales performance.

Currently, Melousková is working at Creamfinance as a Sales Skill Trainer and Telesales Team Leader. Jaroslava'srole involves training and leading a team of sales representatives, focusing on improving their sales skills. The exact dates for this position are not provided.

Jaroslava Melousková began their education in 2008 at the Střední škola hotelnictví a gastronomie Hotelu International, s.r.o. Jaroslava studied management there until 2012. Following that, from 2012 to 2014, they attended the Institute of Hospitality Management in Prague, specializing in hotelnictví.

In terms of additional certifications, in November 2019, they obtained the Zkouška ČNB (Czech National Bank) certification from the Česká národní banka.