Domenico M.

Domenico M. is a Customer Success professional with over 8 years of experience in the IT and SaaS sectors, currently serving as the Customer Success Operations & Enablement Lead at Creatio. They focus on cultivating Customer Success and Renewals teams to enhance customer experience and drive product adoption. Previously, Domenico held roles at Splunk, where they developed enablement processes that significantly improved customer value, and at Uber, where they contributed to sales training and customer support initiatives. They are dedicated to leveraging Lean 6S methodology to foster continuous improvement and operational excellence.