Creative Activation works with leading retailers and brands and is the number one retail partner in Australia and New Zealand. With proven results in accelerating sales & customer engagement, we specialise in merchandising & sales teams, brand ambassadors, mystery shopping, retail auditing and voice of customer solutions.

From strategic design and activating field solutions through to customer experience, we generate the frontline impact needed to accelerate retail growth.

We’ve been around since 1984 and from the start it was always about achieving outstanding retail results.  It’s our way of working, passion and relentless dedication to accelerating retail excellence that has our clients and employees wanting to stay with us year after year.

As part of Clemenger Group Limited, Australia’s largest and most successful marketing communications group, we are a retail partner without peer.

If you are looking for a retail partner who can accelerate retail excellence for your brand, or you want to join a high energy results driven team, then get in touch today. 

Want to see more? https://www.youtube.com/watch?v=kUkhCV4U09I

Email: enquiries@creativeactivation.com.au

Retail

Creative Activation

Creative Activation's headquarters in Walsh Bay, Australia

Simone Heath

Derryn McInerney

Richard Marr

Peter Tait

The Sales and Field Operations Team at Creative Activation is responsible for driving retail excellence by implementing strategic field solutions, managing merchandising efforts, and enhancing customer engagement through in-store activities. They coordinate and manage national programs, ensure effective field marketing, and oversee territory-specific sales initiatives, contributing to accelerated retail growth for leading brands in Australia and New Zealand.

Sales and Field Operations Team

The Customer Experience Team at Creative Activation is dedicated to enhancing customer satisfaction and engagement for leading retailers and brands. This team leverages strategic insights from mystery shoppers, customer service reviews, and specialized CX solutions to optimize retail interactions and drive brand loyalty. Their efforts ensure that the frontline impact is achieved, contributing to accelerated retail growth and excellence.

Customer Experience Team

The Client Services Team at Creative Activation acts as the primary liaison between the company and its clients. They manage client relationships, oversee project execution, and ensure that client needs and expectations are met or exceeded. This team coordinates strategic design, field solutions, and customer experience initiatives to drive retail growth and excellence for leading retailers and brands in Australia and New Zealand.

Client Services Team

The Operations Team at Creative Activation is responsible for ensuring seamless execution of strategic field solutions and retail growth initiatives. This team manages daily business operations, oversees financial and commercial activities, and provides business intelligence insights to optimize performance. With a focus on operational efficiency and excellence, they are pivotal in accelerating sales and customer engagement for leading retailers and brands.

Creative Activation

Org chart

Teams

Sales and Field Operations Team

Customer Experience Team

Client Services Team

Operations Team

Offices

Creative Activation

Org chart

Teams

Sales and Field Operations Team

Customer Experience Team

Client Services Team

Operations Team

Offices

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