Brian Dykstra is a seasoned IT professional with extensive experience in technical support and helpdesk roles, currently serving as a Sr. HelpDesk Analyst at Creative Circle since May 2012. Dykstra has previously worked at Broadcast Music, Inc. as a PC Lab Tech, and at Swiss Post Solutions as an End User Services Level 2 Analyst, where responsibilities included comprehensive support and troubleshooting for diverse systems and devices. Notable accomplishments include managing technical issues for Budget Travel Magazine, overseeing the deployment of 400 desktop computers, and leading user training during a platform transition from Lotus Notes to Outlook. Dykstra's education includes a degree in Network Systems Administration from Lincoln Tech/Cittone Institute.
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