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Head Of Community Engagement

Operations · Amsterdam, Netherlands

Job description

We're Creative Fabrica, a fast scaling tech start-up from Amsterdam.

Our mission

Enable creativity by giving access to everything related to the creative process: inspiration, learning, creating and sharing. The ‘Creative Inspiration Flywheel’

This creates a self-sustaining community that lives within the Creative Fabrica ecosystem.

About the platform

We launched in 2016 as a marketplace for fonts with a subscription service. In the last 8 years we have been through tremendous growth, and we're just getting started!

We have scaled to 40 million+ monthly page views, over 20 million listed products and 20000+ active designers.

Our focus is to create a platform for designers that enables them to offer exceptional high-quality content. We make their products searchable in unique ways. This allows our customers to speed up their workflow, allowing them to focus on what they love most: Creating.

In this role, you will be responsible for spearheading the strategy and execution of Creative Fabrica’s off-platform communities, ensuring our brand remains top-of-mind and fosters organic growth. At the same time, you will be responsible for the on-platforming educational content, which is primarily content-driven.

In addition to expanding the community, you will be dedicated to nurturing the individual growth of crafters, guiding beginners to become more experienced crafters.

Responsibilities:

  • Strategic Community Development: Design and implement a scalable system for establishing and maintaining micro-communities, ensuring brand consistency and quality control.
  • Leadership of Community Heroes: Develop programs to recruit, motivate, and retain unpaid community leaders, offering privileges and incentives to sustain their engagement.
  • Platform Engagement: Oversee the engagement in WhatsApp groups, Slack, and Facebook, expanding our presence and influence. Explore and integrate additional platforms like Reddit, Discord, and Twitch.
  • Content Creation and Management: Produce a high-quality community-driven podcast, from conceptualization to execution. Plan and manage frequent live video events on YouTube.

Your Profile:

  • Community Platform Proficiency: Expertise in managing platforms such as WhatsApp, Slack, Facebook, Reddit, Discord, and Twitch.
  • Project Management: Strong organizational and execution skills for large-scale community projects and live events.
  • Content Production: Experience in end-to-end podcast production and live video event management.
  • Data Analysis: Ability to analyze engagement metrics to inform strategies.
  • Digital Marketing: Proficiency in digital marketing to enhance community visibility and brand presence.

You have strong skills in:

  • Community Building: Proven ability to build, nurture, and grow communities, and to motivate community leaders.
  • Communication: Exceptional verbal and written communication skills across various platforms.
  • Leadership and Influence: Strong leadership skills to guide and inspire community members and leaders.
  • Creativity and Innovation: Innovative thinking for community engagement strategies.
  • Empathy and Cultural Sensitivity: High emotional intelligence and cultural awareness for diverse community interactions.

Let us take care of you

  • Competitive Compensation: We believe that hard work, skills, and ambition should be fairly compensated.
  • Top-Notch Tools and Gear: You'll be equipped with everything you need: a top-of-the-line laptop, the latest collaboration tools, and stylish accessories to match.
  • Awesome Office: Based in a beautiful office in the center, working here means delicious lunches cooked by our very own chefs, plus access to our own CF library to keep the learning going.
  • And a great team: We work hard and have fun together. On Fridays, we kick off the weekend together at the local bar, but there's more; we regularly organize events and company trips, creating opportunities to bond and build meaningful connections.
 

Is this you?

Get in touch! We'd love to speak to you.

You can apply by clicking the "Apply now" button.

Creative Fabrica is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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