Fran Grosdidier

Fran Grosdidier is an experienced administrative and customer success professional with a strong background in managing client relations and operational support across various industries. Currently serving as a Tax Executive Admin at Creative Planning since October 2023, Fran collaborates with Managing Tax Directors on administrative tasks including tax document organization and client follow-ups. Previous roles include Customer Success Manager at Interfolio, where Fran enhanced customer loyalty and facilitated strategic meetings, and Customer Care Manager at ZIWI, addressing customer inquiries and complaints. Additional experience encompasses operational coordination, executive assistance, patient relations, and client implementation across multiple organizations, supported by a BA in Personnel Administration from The University of Kansas and a BASc in Elementary Education from the University of Nebraska at Omaha.