Kelly Burns

Kelly Burns is a seasoned professional with extensive experience in claims management, particularly in the workers' compensation sector. Currently serving as a Workers Compensation Claims Specialist III at Creative Risk Solutions since May 2023, Kelly also operates as a Co-Business Owner at Rustic Roads Antiques & Co. since January 2023. Prior roles include Claims Adjuster at Sedgwick and Claims Specialist at Argent, where responsibilities encompassed managing large employer claims and litigated cases. Prior to these positions, Kelly held various claims-related roles at established firms like Accident Fund Insurance Company and EMC Risk Services, showcasing a robust history of managing nationwide accounts, conducting quarterly reviews, and ensuring compliance with state and company guidelines. The career trajectory reflects a commitment to excellence in claims handling and organizational support throughout various companies since the beginning at Principal Financial Group in 1994.