what is CRED?
CRED is an exclusive community for India’s most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea is to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.
here’s a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better.
here’s what will be in store for you at CRED once you join the team.
what will you do:
- tool and system enhancement: collaborate with engineering and product teams to improve operational tools, systems, and dashboards, ensuring they meet the evolving needs of the business
- program & project management : program manage the onboarding of new lines of business into operations through thorough planning, project management, and performance metrics evaluation. assist in the planning and execution of cross-functional projects, ensuring that operations are aligned with business goals and timelines are met
- data analysis and reporting: analyze operational data to identify trends, inefficiencies, and opportunities for improvement. prepare and present detailed reports to stakeholders, providing actionable insights
- performance monitoring: track key performance indicators (KPIs) and metrics to assess the effectiveness of operations, conducting root cause analysis where necessary to address issues
- stakeholder management: work closely with stakeholders across different departments to understand their needs and ensure that operational processes support their objectives
- people management : will be managing and mentoring a small team of analyst
you should apply if you:
- possess at least 3-6 years of experience in operations program management
- prior experience in fintech or payment processing
- proficiency in data analysis tools and software
- have the ability to think both strategically and tactically and to drive execution
- excellent communication skills, both written and verbal
- experience with process improvement methodologies
- experience in leading cross-functional projects, particularly those focused on process improvements and operational efficiency